Dedicated Networks proud to announce that we have earned our ISO 9001 certification, the internationally recognized standard for quality management systems. This milestone demonstrates our commitment to delivering consistent, high quality networking gear, and high quality service, to our customers throughout the secondary market. This is an exciting next step for us in our continuous improvement resume.
Why is ISO 9001 important?
Per ISO.org; “With more than one million certificates issued to organizations in 189 countries, ISO 9001 is the most widely used quality management standard in the world. Within the ISO 9000 family, which defines seven quality management principles including a strong customer focus and continual improvement,”
Business advantages include:
- Building customer trust: By implementing rigorous quality control measures, the standard fosters greater customer confidence and satisfaction.
- Streamlined issue resolution: ISO 9001 provides clear frameworks for addressing customer concerns effectively, ensuring quick and satisfactory solutions.
- Enhanced operational efficiency: The standard identifies opportunities to reduce waste, optimize workflows, and improve decision-making processes, resulting in cost-effective and impactful outcomes.
- Continuous improvement: Through regular evaluations and audits, ISO 9001 supports ongoing refinement of quality management systems, helping businesses stay competitive and achieve sustained growth.
Tyler Ford, our Compliance and Quality Manager, had this to say about this quality milestone:
“Achieving ISO 9001 certification is a significant milestone for our team and reflects our dedication to excellence in every aspect of our business,” said Ford. “This certification reinforces our commitment to providing reliable, high-quality networking solutions, to our customers and sets the foundation for future growth, innovation, and 3PL opportunities”
Throughout the past year, we have dedicated the majority of our efforts in doing more with less. Whether it’s streamlining our inbound processing by building operational technology to expedite our efforts, or conducting 20-day rapid improvement events in each operations department, we have all noticed a profound improvement in our ability to get the most value, out of every move we make. We’ve made remarkable strides this year, and most importantly, we’ve made them as a team.
The ISO9001 certification is a widely recognized stamp of approval when it comes to a businesses quality standards. We are very proud wear that stamp. We believe this seal of approval will open us up to exciting new business opportunities that allow us to maintain a competitive edge, and create stronger relationships within the industry as an approved downstream vendor.
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